Customer Service

COVID-19 Update for our Customers

Due to COVID-19 we have taken the decision to keep our store front and workshop closed until further notice

You are free to browse our website now and place orders for fast shipping

COLLECTION FROM OUR STORE IS NOW AVAILABLE

We are offering a very strict collection service from our Wolverhampton store

Please see our procedure below if you wish to collect -

  1. email us on [email protected] to check stock and reserve time slot for collection
  2. All orders must be placed and paid for on our website prior collection
  3. we will reply back to you with a time slot and the day for collection soon as our staff have your item(s) ready (we reserve the right on when we will contact you as we are working limited members of staff)
  4. On collection please have you order confirmation available for our staff to see either on a mobile device or a paper print out, after which our staff will bring and hand over your order to you

PAY ON COLLECTION

You can pay on collection by cash or card, you will need to email us to check stock availability before collection can be made, again we will reply back to you with a time slot and the day when the item(s) can be collected.

Please Note due to the current climate items may be out of stock or delayed from our suppliers as there is massive stock shortages across all brands. Our staff will email you beforehand if there are any delays or out of stock items

Please do not expect any sales or technical advice at the store as we are currently on providing a collection service.

SOCIAL DISTANCING POLICY

On arrival we ask that keep 2 meters apart from our staff an others and practice social distancing at all times to keep yourselves and our staff safe. Please note, our staff will not be able to offer sales or technical advice.

WORKSHOP INSTALLTION SERVICE

To ensure the safety of our dedicated staff we have decided to keep workshop closed for installations till further notice. Telesales will be answered but will very limited so for the fastest response please email us

Keep watching the website for further updates to see when we are fully back up and running

We hope to see and serve you very soon

STAY ALERT – CONTROL THE VIRUS – SAVE LIVES